Return window
Return requests should be submitted shortly after delivery. Approval depends on product condition, order status and support review.
Returns & Refunds
BillGoFast reviews return requests carefully to protect customers and keep fulfillment accurate. Items must be unused, complete and returned with original packaging when applicable.
Item condition
Products should be unused, clean, complete, undamaged and returned with accessories, manuals and packaging when included.
Refund method
Approved refunds are normally returned to the original payment method after the item has been received and inspected.
How to request a return
- Login and copy your order number.
- Email sales@billgofast.com with the reason for return.
- Include photos if the product arrived damaged or incomplete.
- Wait for return instructions before shipping anything back.
Non-returnable cases
Used, damaged by misuse, missing parts, altered products or unauthorized returns may be rejected.