Order processing
Orders are reviewed after payment confirmation. Processing time may vary depending on product availability, order size, and fulfillment requirements.
Shipping Policy
BillGoFast processes and ships orders carefully to make sure every machine, accessory, and professional cleaning product arrives safely and correctly.
Shipping address
Customers must provide a complete and accurate shipping address. BillGoFast is not responsible for delays caused by incorrect or incomplete address information.
Delivery time
Estimated delivery times depend on the carrier, destination, product weight, and shipping method selected during checkout.
Before your order ships
- Make sure your billing and shipping information is correct.
- Use a valid phone number in case the carrier needs to contact you.
- Check your email for order updates and shipping notifications.
- Contact sales@billgofast.com if you need to update your order before fulfillment.
Large or heavy items
Some equipment may require special handling, freight delivery, or additional confirmation before shipment.
Damaged packages
If your package arrives damaged, take photos immediately and contact BillGoFast support before using the product.